One

powerful

platform.

Unlimited security

possibilities.

ATraq brings together cutting-edge automation, real-time monitoring and seamless integrations into one intelligent platform. Designed for alarm monitoring centres, security providers, and system installers, ATraq simplifies alarm handling, reporting, and compliance, ensuring faster response times and streamlined operations. Whether you're managing alarms, video verification, or financial processes, ATraq keeps everything connected and under control.

Experience the next generation of security management—built for today and ready for the future.

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Powerful platform designed

for

smarter security

operations

Intelligent Alarm Routing

Automatically prioritizes and assigns alarms to the right operators, reducing response times and ensuring critical threats are handled first.

Real-Time Video Verification

Enhance alarm handling with instant video feed access, allowing operators to visually confirm threats before dispatching responders.

Automated Compliance & Reporting

Stay ahead of regulations with built-in compliance tracking, automated audit logs and instant reporting for seamless operations.

Multi-Site & Multi-User Management

Easily manage multiple locations, security teams, and user roles from a single dashboard with custom access controls and permissions.

Advanced security automation

built for

performance

ATraq brings a new level of automation, intelligence, and efficiency to security operations. From alarm management to compliance tracking and seamless integrations, our platform is designed to simplify workflows, enhance accuracy and speed up response times.

Empower your team with technology that works smarter, so you can focus on what truly matters—proactive security and peace of mind.

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Automated Alarm
Workflows

ATraq’s Automated Alarm Workflows eliminate manual processing by filtering false alarms, prioritizing urgent events, and assigning tasks to the right operators. With customizable automation rules, security teams can reduce response times and focus on critical incidents without unnecessary distractions.

By integrating with video verification, access control, and emergency response systems, ATraq ensures that every alarm is processed efficiently and accurately. Operators receive real-time alerts with structured action plans, allowing for faster decision-making and enhanced situational awareness.

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Security & Automation
Monitoring in One Platform

Atraq offers unmatched versatility in monitoring a wide range of security, automation, and emergency systems—all from a single platform. Whether you're managing intrusion detection, CCTV surveillance, access control, or advanced IoT alarms, Atraq brings everything under one intelligent ecosystem.

From fire detection and perimeter security to personal emergency transmitters and ATM fraud alerts, Atraq seamlessly integrates with Building Management Systems, SCADA alarms, Guard Tour systems, and more. With real-time event tracking and instant alerts, security teams can respond faster, reduce risks, and ensure total operational control.

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Seamless third-party
integrations

ATraq integrates effortlessly with leading alarm receivers, access control systems, video verification tools, and communication platforms. Whether it’s hardware, containerized services, or automation software, our open API and pre-built integrations ensure smooth and uninterrupted operations.

By centralizing all security data in one intelligent platform, ATraq eliminates silos, enhances collaboration and ensures faster, more informed decision-making—so your team stays connected and in control at all times.

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01

SaaS (Software-as-a-Service)

Simple,

Cost-Effective

,

and Ready to Use

With ATraq’s SaaS model, you don’t need to invest in costly hardware or maintenance. The system is hosted in a secure data centre, allowing your clients to connect instantly. Ideal for distributors and multi-client operations, this option enables security providers to scale effortlessly while earning recurring revenue.

Best for: Distributors, remote monitoring services, and companies looking for low-maintenance, subscription-based security solutions.

02

Containerized -Based Deployment

Flexible, Scalable

and

Secure

For businesses requiring more control over their infrastructure, ATraq can be deployed on private or national data-base systems. This option provides 24/7 accessibility, regulatory compliance and seamless integration with leading containerized data providers, such as Microsoft Azure, Google Cloud and AWS.

Best for: Companies that need custom data hosting, ensuring high availability, data protection and compliance with local regulations.

03

On-Premise Hosting

Complete

Control

,

Maximum Security

ATraq’s On-Premise installation is designed for businesses that require full control over their data and infrastructure. This option allows security providers to host ATraq on their own powerful servers, ensuring high-performance processing, data privacy and seamless integration with existing IT environments.

Best for: Large enterprises, financial institutions, and security providers that prioritize data sovereignty and in-house infrastructure management.

The

right solution

for every business

ATraq offers three installation models tailored to fit the unique needs of security providers, alarm monitoring centres, and enterprises. Whether you need the ease of SaaS, the scalability of the containerized data solutions, or the control of an on-premise setup, ATraq delivers seamless, secure and flexible deployment options to match your operational goals.

A seamless, fully

automated journey

from lead to revenue

ATraqII’s C2C (Contact-to-Cash) process streamlines every aspect of security operations, ensuring a smooth transition from customer acquisition to invoicing and support. With an end-to-end digital workflow, security businesses can eliminate inefficiencies, improve response times and drive revenue growth.

Sorting &

categorizing

leads

ATraqII intelligently classifies leads as Cold, Warm, or Hot Potentials, allowing sales teams to prioritize follow-ups and maximize conversion rates. This categorization streamlines the sales process, ensuring resources are focused on the most promising opportunities.

Sales

engagement

& follow-up

Once categorized, sales representatives initiate contact, understand client security needs and introduce tailored solutions. All interactions are logged in ATraqII, allowing for real-time tracking and data-driven decision-making.

Site survey &

risk

assessment

For larger or customized security projects, ATraqII facilitates on-site surveys. Sales teams or estimators assess the premises, identifying risks and determining the best security configuration. This step ensures precise planning before proposal submission.

Uploading & designing

premises

plans

Estimators can upload a site plan or use ATraqII’s built-in drawing tool to map out security components. The platform automatically calculates equipment requirements, ensuring accurate and scalable security solutions tailored to the client’s needs.

Gathering

contacts

from multiple sources

ATraqII automatically collects and organizes contact details from various sources, including promotional websites, exhibitions, display stands, cold call lists and reference collection. This ensures that all potential leads are captured in one place, preventing missed opportunities.

Creating

targeted

campaigns

To expand the lead database, businesses can create and manage marketing campaigns directly within ATraqII. The platform tracks engagement, helping sales teams focus on high-interest prospects and ensuring a steady flow of new opportunities.

Automated

quote

creation

Sales teams can instantly generate detailed, customized quotes using ATraqII’s automated pricing system. By factoring in site data, equipment needs and service requirements, quotes remain accurate and transparent for clients.

Quote Delivery &
Client Review

Customers receive their proposals via email or a secure digital link, allowing them to review, request modifications and approve the quote online. This eliminates delays and speeds up the decision-making process.

Client

negotiation

& adjustments

ATraqII facilitates real-time quote negotiations, allowing customers to request changes or add additional services. Sales teams can quickly modify quotes and resend them for seamless client approvals.

Digital

order

approval

Once the quote is finalized, it is automatically converted into an official order, eliminating manual data entry. Clients can approve the order digitally with a single click, making the transition from quote to contract effortless.

Scheduling &

resource

allocation

ATraqII automatically assigns technicians, schedules installation dates and ensures service availability, optimizing workforce efficiency and reducing delays.

Stock preparation

&

dispatch

Before installation, ATraqII ensures that all necessary equipment and components are in stock and ready for dispatch. Inventory tracking helps prevent shortages and guarantees smooth installation execution.

Automated

invoicing

& payment tracking

ATraqII generates automated invoices based on contract terms, whether monthly, quarterly, or annually, ensuring smooth revenue flow without manual intervention.

Payment

reconciliation

& customer access

Clients can view invoices, make payments, and track billing history directly through the ATraqII Customer Portal, streamlining the entire financial process.

Ticketing

& issue

resolution

Customers can submit service requests and technical issues through the ATraqII Customer Access Portal, ensuring that tickets are routed to the correct support teams for prompt resolution.

Performance reviews

& customer

satisfaction

ATraqII enables businesses to conduct automated satisfaction surveys, monitor service quality and refine their offerings to enhance customer retention and long-term partnerships.

Our Trusted Partners

Frequently Asked Questions

ATraq is an all-in-one Contact-to-Cash (C2C) platform designed to automate and streamline alarm monitoring, security management, and business operations. From lead generation to system installation, real-time monitoring, and invoicing, ATraq helps security companies operate more efficiently with automation, containerized accessibility, and compliance-ready solutions.
Yes! ATraq integrates seamlessly with leading security hardware, alarm panels, access control systems, and video verification tools. Our platform is designed to work with multiple security brands, ensuring a smooth transition and compatibility with your current infrastructure.
Absolutely. Whether you’re a small security provider, an installer, or a large Alarm Receiving Centre (ARC), ATraq’s scalable platform adapts to your needs. Our containerised and on-premise solutions ensure flexibility, allowing businesses to grow and manage operations efficiently.
ATraq is fully compliant with global privacy and security regulations, including GDPR (Europe), APA (Australia), LGPD (Brazil), PIPL (China), and more. Our platform includes end-to-end encryption, access controls, and advanced security protocols to keep user data protected at all times.
We provide comprehensive customer support, including technical assistance, training resources, and an integrated ticketing system for troubleshooting. With offices located in Australia, Turkey and the USA, we are able to cover all time zones for support 24/7. Whether you need onboarding guidance or ongoing system support, our team is here to help.

Reshaping the

future

of security

ATraq’s all-in-one platform helps you work smarter, respond faster and scale effortlessly. Experience the power of intelligent automation, real-time monitoring, and containerised security solutions—because the future isn’t just coming, we're building it.

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Global

compliance

& multilingual accessibility

At ATraq, we prioritize data privacy, security and compliance across all regions we operate in. Our platform is designed to meet the strictest international data protection regulations, including GDPR, ISO 27001 and industry-specific security standards.

With operations spanning multiple countries, ATraq offers a multilingual platform that supports various languages, ensuring seamless communication and compliance with local regulations and business practices. Whether you're managing security in Europe, North America, or beyond, ATraq ensures secure, compliant and accessible operations for global businesses.